Project Management Professional (PMP)

The PMP course covers new trends, emerging practices, tailoring considerations, and core competencies required of a Project Management professional. Placing a greater emphasis on strategic and business knowledge, this pmp course also includes a new section on the role of the project manager in both large and small companies.​ ​

Certificate ​PMP® Certification​​

​Exam Mode ​Online   ​

Course Outline ​

​PMP CERTIFICATION TRAINING​​

Domain I: People​

Manage conflict​​

• Interpret the source and stage of the conflict​​
• Analyze the context for the conflict​​
• Evaluate/recommend/reconcile the appropriate conflict resolution solution​​​

Lead a team​​

• Set a clear vision and mission​​
• Support diversity and inclusion (e.g., behavior types, thought process)​​
• Value servant leadership (e.g., relate the tenets of servant leadership to the team)​​
• Determine an appropriate leadership style (e.g., directive, collaborative)​​
• Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)​​
• Analyze team members and stakeholders’ influence​​
• Distinguish various options to lead various team members and stakeholders​​

Support team performance​​

• Appraise team member performance against key performance indicators​​
• Support and recognize team member growth and development​​
• Determine appropriate feedback approach​​
• Verify performance improvements​​​

Empower team members and stakeholders​​

• Organize around team strengths​​
• Support team task accountability​​
• Evaluate demonstration of task accountability​​
• Determine and bestow level(s) of decision-making authority​​​

Ensure team members/stakeholders are adequately trained​​

• Determine required competencies and elements of training​​
• Determine training options based on training needs​​
• Allocate resources for training​​
• Measure training outcomes​​

Build a team​​

• Appraise stakeholder skills​​
• Deduce project resource requirements​​
• Continuously assess and refresh team skills to meet project needs​​
• Maintain team and knowledge transfer​​

Address and remove impediments, obstacles, and blockers for the team​​

• Determine critical impediments, obstacles, and blockers for the team​​
• Prioritize critical impediments, obstacles, and blockers for the team​​
• Use network to implement solutions to remove impediments, obstacles, and blockers for the team​​
• Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed​​

Negotiate project agreements​​

• Analyze the bounds of the negotiations for agreement​​
• Assess priorities and determine ultimate objective(s)​​
• Verify objective(s) of the project agreement is met​​
• Participate in agreement negotiations​​
• Determine a negotiation strategy​​

Collaborate with stakeholders​​

• Evaluate engagement needs for stakeholders​​
• Optimize alignment between stakeholder needs, expectations, and project objectives​​
• Build trust and influence stakeholders to accomplish project objectives​​

Build shared understanding​​

• Break down situation to identify the root cause of a misunderstanding​​
• Survey all necessary parties to reach consensus​​
• Support outcome of parties\’ agreement​​
• Investigate potential misunderstandings​​

Engage and support virtual teams​​

• Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)​​
• Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement​​
• Implement options for virtual team member engagement​​
• Continually evaluate effectiveness of virtual team member engagement​

Define team ground rules​​

• Communicate organizational principles with team and external stakeholders​​
• Establish an environment that fosters adherence to the ground rules​​
• Manage and rectify ground rule violations​​

Mentor relevant stakeholders​​

• Allocate the time to mentoring​​
• Recognize and act on mentoring opportunities​​​

Promote team performance through the application of emotional intelligence​​

• Assess behavior through the use of personality indicators​​
• Analyze personality indicators and adjust to the emotional needs of key project stakeholders

Domain II: Process​​

Execute project with the urgency required to deliver business value​​

• Assess opportunities to deliver value incrementally​​
• Examine the business value throughout the project​​
• Support the team to subdivide project tasks as necessary to find the minimum viable product ​​​

Manage communications​​

• Analyze communication needs of all stakeholders​​
• Determine communication methods, channels, frequency, and level of detail for all stakeholders​​
• Communicate project information and updates effectively​​
• Confirm communication is understood and feedback is received ​​

Assess and manage risks​​

• Determine risk management options​​
• Iteratively assess and prioritize risks​

Engage stakeholders​​

• Analyze stakeholders (e.g., power interest grid, influence, impact)​​
• Categorize stakeholders​​
• Engage stakeholders by category​​
• Develop, execute, and validate a strategy for stakeholder engagement​​

Plan and manage budget and resources​​

• Estimate budgetary needs based on the scope of the project and lessons learned​​
• from past projects​​
• Anticipate future budget challenges​​
• Monitor budget variations and work with governance process to adjust as​​
• necessary​​
• Plan and manage resources

Plan and manage schedule​​

• Estimate project tasks (milestones, dependencies, story points)​​
• Utilize benchmarks and historical data​​
• Prepare schedule based on methodology​​
• Measure ongoing progress based on methodology​​
• Modify schedule, as needed, based on methodology​​
• Coordinate with other projects and other operations​​

Plan and manage quality of products/deliverables​​

• Determine quality standard required for project deliverables​​
• Recommend options for improvement based on quality gaps​​
• Continually survey project deliverable quality​​

Plan and manage scope​​

• Determine and prioritize requirements​​
• Break down scope (e.g., WBS, backlog)​​
• Monitor and validate scope​

Integrate project planning activities​​

• Consolidate the project/phase plans​​
• Assess consolidated project plans for dependencies, gaps, and continued business value​​
• Analyze the data collected​​
• Collect and analyze data to make informed project decisions​​
• Determine critical information requirements​​​

Manage project changes​​

• Anticipate and embrace the need for change (e.g., follow change management​​
• practices)​​
• Determine strategy to handle change​​
• Execute change management strategy according to the methodology​​
• Determine a change response to move the project forward

Plan and manage procurement​​

• Define resource requirements and needs​​
• Communicate resource requirements​​
• Manage suppliers/contracts​​
• Plan and manage procurement strategy​​
• Develop a delivery solution​​

Manage project artifacts​​

• Determine the requirements (what, when, where, who, etc.) for managing the project artifacts​​
• Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders​​
• Continually assess the effectiveness of the management of the project artifacts​​​

Determine appropriate project methodology/methods and practices​​

• Assess project needs, complexity, and magnitude​​
• Recommend project execution strategy (e.g., contracting, finance)​​
• Recommend a project methodology/approach (i.e., predictive, agile, hybrid)​​
• Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk)​​

Establish project governance structure​​

• Determine appropriate governance for a project (e.g., replicate organizational governance)​​
• Define escalation paths and thresholds​​

Manage project issues​​

• Recognize when a risk becomes an issue​​
• Attack the issue with the optimal action to achieve project success​​
• Collaborate with relevant stakeholders on the approach to resolve the issues​​

Ensure knowledge transfer for project continuity​​

• Discuss project responsibilities within team​​
• Outline expectations for working environment​​
• Confirm approach for knowledge transfers​​

Plan and manage project/phase closure or transitions​​

• Determine criteria to successfully close the project or phase​​
• Validate readiness for transition (e.g., to operations team or next phase)​​
• Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources)

Domain III: Business Environment​

​Plan and manage project compliance​​

• Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)​​
• Classify compliance categories​​
• Determine potential threats to compliance​​
• Use methods to support compliance​​
• Analyze the consequences of noncompliance​​
• Determine necessary approach and action to address compliance needs (e.g., risk, legal)​​
• Measure the extent to which the project is in compliance​​

Evaluate and deliver project benefits and value​​

• Investigate that benefits are identified​​
• Document agreement on ownership for ongoing benefit realization​​
• Verify measurement system is in place to track benefits​​
• Evaluate delivery options to demonstrate value​​
• Appraise stakeholders of value gain progress