ITIL 4 Specialist: Sustainability in Digital and IT
About Course
The “ITIL 4 Strategist: Sustainability in Digital and IT” module focuses on integrating sustainable practices within digital and IT services. This certification is part of the ITIL 4 framework, emphasizing the strategic approach to aligning IT and digital strategies with sustainability goals. It covers principles and methods for designing and implementing IT services that contribute positively to environmental, social, and economic sustainability. Key topics include sustainable IT operations, resource management, lifecycle thinking, and the role of technology in supporting sustainable development. This module is designed for IT professionals aiming to enhance their strategic decision-making capabilities with a strong sustainability focus.
Course Outline
Key Concepts Of Sustainability
- Sustainability – An Introduction
- Sustainable Development
- Sustainability and Corporate Social Responsibility
- Digital Technology, IT Services, and Sustainability
What Is Vision?
- Role and Structure of the Sustainability Vision
- Defining the Sustainability Vision
- Role of Sustainable Development Goals
- Sustainability Models, Issues, and Concepts
- Digital Sustainability
- Materiality Assessment
- Stakeholders Engagement and Commitment
Where Are We Now?
- Materiality Assessment
- Sustainability Risk Assessment
- Due Diligence
- Stakeholder Analysis and Mapping
- External Assessment
- Internal Assessment
- SWOT Analysis
- Audits and Reports
Where Do We Want To Be?
- Defining Sustainability Objectives
- Selecting and Prioritizing Sustainability Objectives
- Justifying the Sustainability Objectives
How Do We Get There?
- Strategies for Sustainability
- Embedding sustainability into the SVS
- Planning Recommendations
Take Action
- Taking Sustainable Action
- Sustainability In VUCA Environments
- Ongoing Activities While Pursuing Sustainability Goals
Did We Get There?
- Sustainability Measurement
- Sustainability Reporting
How Do We Keep The Momentum Going?
- Continuous Orientation
- Governance and Audit
- Communication
- Collaboration
- Innovation
- Staying up to Date